Shipping policy

Processing Time

All orders are processed within 1 to 5 business days. Orders placed on weekends or holidays are processed the next business day.

Domestic Shipping (United States)

Free Shipping on all orders over $50.

Method	Weight	Transit	Cost
Economy	0-5 lb	5-8 business days	$4.90
Economy	5-70 lb	5-8 business days	$19.90
Standard	0-1 lb	3-4 business days	$6.90
Standard	1-5 lb	3-4 business days	$12.90

International Shipping

We ship to 27+ countries via DHL Express, UPS, and USPS. International rates are calculated at checkout based on destination, weight, and selected carrier. Transit times vary by region and carrier.

Customs duties and import taxes may apply depending on your country. These fees are the responsibility of the buyer and are not included in the product price or shipping cost.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. If you have not received tracking within 5 business days of placing your order, contact us at info.organictek@gmail.com.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive at all, contact us within 14 days of the expected delivery date. We will work with you to resolve the issue, whether that means a replacement or a full refund.