Shipping Policy
Processing Time
All orders are processed within 1 to 5 business days. Orders placed on weekends or holidays are processed the next business day.
Domestic Shipping (United States)
| Method | Weight | Transit | Cost |
|---|---|---|---|
| Economy | 0-5 lb | 5-8 business days | $5.99 |
| Economy | 5-70 lb | 5-8 business days | $19.90 |
| Standard | 0-1 lb | 3-4 business days | $6.90 |
| Standard | 1-5 lb | 3-4 business days | $12.90 |
International Shipping
We ship to 27 countries via DHL Express, UPS, and USPS. International rates are calculated at checkout based on destination, weight, and selected carrier. Transit times vary by region and carrier.
Customs duties and import taxes may apply depending on your country. These fees are the buyer's responsibility and aren't included in the product price or shipping cost.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. If you haven't received tracking within 5 business days of placing your order, contact us at info.organictek@gmail.com.
Lost or Damaged Shipments
If your order arrives damaged or doesn't arrive at all, contact us within 14 days of the expected delivery date. We'll work with you on a replacement or refund.
